Daily Word Grid Privacy Policy

Last updated: October 21, 2026.

This policy applies to the Daily Word Grid app. Visiting this website follows the site Privacy Policy.

1. Who we are

Daily Word Grid is offered by Pom Studios, an independent app studio, responsible for the data described here. For any privacy matter, write to [email protected].

2. The short version

You do not need an account. We never ask for your name, email or phone number.
Your game progress stays on your device.
We collect anonymous usage events to improve the game, crash reports to fix bugs and, with your consent where required, advertising data to show ads.
Payments are handled by Apple or Google. We never see your card details.
You can ask us to delete your data at any time by writing to [email protected] with the Player ID shown in Profile.

3. What we collect and why

Player ID: a random code created on your device. It is used to group usage events and to answer privacy requests, and it is not linked to your name or contact details. Stored with our database provider, Supabase.
Usage events: such as opening the app, words found, hints used, scores and screens viewed, with device type, operating system, app version, language and time zone. Purpose: understand how the game is played and improve it. Stored with Supabase.
Crash reports and diagnostics: device model, operating system and app state when an error happened. Purpose: find and fix bugs. Sent only from released versions of the app, to Google (Firebase Crashlytics).
App configuration requests: made with an installation identifier, to deliver settings such as how many hints a video gives without updating the app. Handled by Google (Firebase Remote Config).
Advertising data: advertising identifier (IDFA on iPhone, Advertising ID on Android) when allowed, IP address, device information and ad interactions. Purpose: show ads, measure them and prevent fraud. In the European Economic Area, the United Kingdom and Switzerland we ask for your consent first. On iPhone, the advertising identifier is used only if you allow tracking. Shared with Google (AdMob) and its ad partners.
Purchase information: product, date, price, store transaction ID and an anonymous customer ID. Purpose: unlock Premium, restore purchases and keep purchase records. Shared with RevenueCat, Apple and Google.
Messages you send us: used to answer you, through our email provider.

Stored only on your device and never sent to us: your game progress, streak, archive history, settings and reminder time. Reminders are local notifications created on your device.

We do not sell data for money. Sharing with the ad network happens as described above.

4. Legal bases (LGPD and GDPR)

Performance of our service: running the game and delivering purchases.
Legitimate interest: anonymous usage statistics, crash reports and security, balanced against your rights.
Consent: personalized advertising where the law requires consent, and tracking on iPhone (App Tracking Transparency). You can withdraw consent at any time.

5. Your choices

Ads consent: in regions where consent is required, use "Privacy choices" in the app to change it.
Tracking on iPhone: Settings > Privacy & Security > Tracking.
Advertising ID on Android: Settings > Privacy > Ads, where you can reset or delete it.
Notifications: turn reminders off in Profile or in your device settings.
Premium removes banner ads. Rewarded videos are always optional.

6. Your rights

Depending on where you live (for example under the LGPD in Brazil, the GDPR in Europe or the CCPA in California), you can ask to access, correct, delete or receive a copy of your data, object to or restrict its use, and withdraw consent. You may also complain to the ANPD (Brazil) or to the data protection authority of your country.

Because events use a random code that exists only on your device, we can only locate your data if you send us that code (Player ID, shown in Profile). Write to [email protected]. We reply within 15 days. Deleting the app removes all data stored on your device.

7. How long we keep data

Usage events: up to 24 months, then deleted.
Crash reports: up to 90 days.
Purchase records: as long as required by tax and consumer law.
Events waiting on your device to be sent are deleted after 30 days.

8. International transfers

Some of our providers are located outside Brazil and the European Economic Area, including in the United States. When that happens, we rely on the safeguards provided by the LGPD and the GDPR, such as standard contractual clauses.

9. Security

Data is sent over encrypted connections and stored with access controls. No method is 100% secure, but we work to protect your information.

10. Children

The app is not directed at children under 13 and we do not knowingly collect personal data from children. If you believe a child has used the app, write to [email protected] and we will delete the data.

11. Changes

We will update this page when the app changes what it collects, and change the date at the top. Important changes will also be shown in the app.

12. Contact

Pom Studios, [email protected]